1. LEGAL INTRODUCTION

This Privacy Policy (“Policy”) is issued by DotFiv First Venture (“DotFiv”, “Company”, “we”, “our”, or “us”), a franchise and ready-to-start business solutions provider.

This Policy describes how we collect, use, store, process, disclose, and safeguard personal information of:

  • Franchise applicants

  • Business partners

  • Website visitors

  • Customers

  • Service users

This Policy is drafted in accordance with applicable data protection and privacy laws, including but not limited to:

  • The Information Technology Act, 2000 (India)

  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • Digital Personal Data Protection Act, 2023 (where applicable)

  • Other applicable laws and regulations

By accessing, registering, or using our services, you provide consent to the collection and processing of your information in accordance with this Policy.

2. DEFINITIONS

For the purpose of this Policy:

  • “Personal Data” means any information that relates to an identified or identifiable individual.

  • “Sensitive Personal Data” includes financial information, government identification details, KYC information, and any data classified as sensitive under applicable law.

  • “Processing” means collection, recording, storage, use, disclosure, transfer, or deletion of data.

3. INFORMATION WE COLLECT

3.1 Personal Information

We may collect the following:

  • Full name

  • Date of birth

  • Contact details (mobile number, email address)

  • Residential and business address

  • Government identification details (PAN, Aadhaar, Passport, etc., where legally required)

  • Bank account details for commission payments

  • GST or business registration details

  • Photographs (if required for compliance)

3.2 Franchise & Business Information

  • Business structure and registration documents

  • Experience and qualification details

  • Financial background (if required for franchise approval)

  • Commission and transaction records

3.3 Financial Services Data

Where you submit leads or applications for loans, credit cards, or financial products:

  • Applicant information

  • KYC documents

  • Credit-related data (processed through authorized financial institutions only)

DotFiv acts as a service facilitator and does not independently underwrite financial products.

3.4 Technical & Usage Data

  • IP address

  • Device information

  • Browser type

  • Log data

  • Cookies and tracking identifiers

  • Website usage patterns

4. PURPOSE OF PROCESSING

We process personal data strictly for lawful purposes, including:

  • Franchise onboarding and management

  • Business opportunity evaluation

  • Commission calculation and payout processing

  • Facilitating financial and travel services

  • Customer support and communication

  • Legal and regulatory compliance

  • Fraud prevention and risk management

  • Service improvement and analytics

We do not process personal data for purposes incompatible with those stated above.

5. LEGAL BASIS FOR PROCESSING

We process personal data based on:

  • Explicit consent provided by the data subject

  • Performance of contractual obligations

  • Compliance with legal obligations

  • Legitimate business interests

  • Regulatory requirements

Where consent is required, you may withdraw such consent at any time by written request.

6. DISCLOSURE OF INFORMATION

We do not sell personal data.

We may disclose personal data to:

6.1 Financial Institutions

Banks, NBFCs, and regulated financial entities for processing loan and credit card applications.

6.2 Service Providers

Technology vendors, hosting providers, CRM platforms, payment gateways, and analytics providers.

6.3 Travel & Product Partners

Authorized travel aggregators, tour operators, and service vendors.

6.4 Government & Legal Authorities

Where required by law, court order, or regulatory mandate.

All third parties are contractually obligated to maintain confidentiality and data security.

7. DATA SECURITY MEASURES

DotFiv implements reasonable security practices including:

  • Secure server infrastructure

  • SSL encryption

  • Access control systems

  • Role-based data access

  • Confidentiality agreements

  • Regular monitoring and system updates

However, no digital system is completely secure. Users acknowledge inherent risks associated with online transmission.

8. DATA RETENTION POLICY

We retain personal data only for as long as:

  • Necessary to fulfill contractual obligations

  • Required by law or regulatory authority

  • Needed for dispute resolution or audit purposes

After expiry of the retention period, data shall be securely deleted, anonymized, or archived as required by law.

9. DATA SUBJECT RIGHTS

Subject to applicable laws, you may:

  • Request access to your data

  • Seek correction of inaccurate data

  • Request deletion of data

  • Withdraw consent

  • Restrict or object to processing

  • Request data portability

Requests must be submitted in writing to the contact details provided below.

10. CROSS-BORDER TRANSFER

Where required for service delivery, personal data may be transferred to third-party service providers located outside your jurisdiction, subject to applicable legal safeguards.

11. CHILDREN’S PRIVACY

Our services are intended for individuals aged 18 years and above.
We do not knowingly collect data from minors.

12. THIRD-PARTY LINKS

Our platform may contain links to third-party websites.
DotFiv is not responsible for the privacy practices or content of such external platforms.

13. LIMITATION OF LIABILITY

DotFiv shall not be held liable for:

  • Unauthorized access due to force majeure events

  • User negligence in safeguarding login credentials

  • Data breaches caused by third-party service providers beyond reasonable control

14. POLICY AMENDMENTS

We reserve the right to amend this Privacy Policy at any time.
Revised versions will be published on our official website with updated effective dates.

Continued use of services constitutes acceptance of the updated Policy.

15. CONTACT DETAILS

For grievances, queries, or data protection requests:

DotFiv First Venture
Email: legal@dotfiv.in
Phone: +91 72176 41050